Frequent Ask Questions

General

We are working as fast as possible to answer your emails, especially on your purchase confirmations. Our office does not operate on weekends and emails will be replied over the week. Do give us some time to get back to you.  Please add our email enquiries@dermabiz.com.sg to your address book or check your spam/junk folder to ensure that you receive our emails.

For local orders, we accept cash on delivery, OCBC internet banking or ATM transfers. Do drop us an email at enquiries@dermabiz.com.sg and we will revert with our details. For overseas orders, please email enquiries@dermabiz.com.sg for further details.

We currently accept local orders delivered to Singapore addresses. For overseas interest, please direct your orders to enquiries@dermabiz.com.sg and our kind assistants will advise you further.

We offer free delivery within Singapore for purchases above S$80. Otherwise, S$5 is chargeable for local deliveries. Although we love to get our products to you the soonest, we urge your kind understanding that the delivery time may be up to 5 working days especially during peak periods.  For other countries, please direct your orders to enquiries@dermabiz.com.sg and our assistants will advise you further.

ClairTM Skin Solutions Products

CLAIR™ Skin Solutions is specially formulated to care for sensitive skin users. However, as in all skincare products, for first time usage, it is best to test the product on an obscure patch of skin.

Yes. For make-up removal, one pump on dry palms and spread evenly on face. Massage for one minute and rinse off. Follow up with a second pump and repeat.  Without make-up, one pump will be sufficient.

Day Use CLAIR™ Amino Acid Deep Facial Cleanser > CLAIR™ Hydro/Royal Serum > CLAIR™ Hydro Firming Eye Cream > CLAIR™ Hydro/Royal Cream > CLAIR™ Sunblock
Night Use CLAIR™ Amino Acid Deep Facial Cleanser > CLAIR™ Hydro/Royal Serum > CLAIR™ Hydro Firming Eye Cream > CLAIR™ Hydro/Royal Cream > CLAIR™ Depigmentation Cream

Rose Dew Real Rose Products

Rose Toner followed by Rose Essence and Moisture Lotion

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